Can't Connect Chauvet Moving Head

Hello! I have the DMX device below which works with other apps except Photon 2.I can’t get my moving head to connect and respond to Photon 2. Note that my iPad is connected directly yo the DMX device.



Your blocked because your fixture are not present on fixture library ?

In reference to your other thread, we add your fixture shortly.

Best regards,

Additionally, you can give me a screenshot of settings on other app you use ?

Are you using Artnet ? unicast mode ?

It’s possible you must set univers to 1 on Photon settings.