Hi, I started running Photon in background mode behind Bandhelper rather than on a separate iPad. Since doing this, my lights occasionally stop responding. Flipping Photon to the foreground, the app quickly crashes and returns me to the show selection page. I select a show and it’s back to normal.
Any Troubleshooting tips?
iPad Pro 12.9 6th gen
iPadOS 16.5.1
Photon 2.5.3
I’d love to get this resolved before my next gig in a few weeks.
Thanks!
Jay
Hi Jay. I also run Photon in background (Live mode) with BandHelper in foreground. I also have Mixing Station in background.
It usually crashes one or two times a gig. Tried to troubleshoot it a few times, we never did find the reason. I am hoping for a next release, to test it further and maybe find the issue. Photon is so good otherwise I just work with it, and can usually tell immediately when it crashes and just restart the program - takes me about 10-15 seconds to restart now.
I have Photon running behind OnSong. To “avoid” this problem I reboot my Ipad between each set. If i don’t, I often get a Photon crash in the 3rd set (after about 3.5 hours of non-stop operation).
Any update on this issue @djgreg13 ?
Is it resolved in the current beta? If so, any idea when it will become a public release?
I have less background crashes in the 2.6
We will publish this version again
I have Mix Station running, and Photon in the background. I usually get 2-3 times a gig where Photon stops responding, or preset changes (controlled by midi) stop responding.
@djgreg13 any update as to when the new version will be available publicly?
@Cclleemm any update on the next release? I’d really like to fix this background crashing issue.
I am having the same issue. Running Stagetraxx and Mixing Station in the foreground, and Photon in the background. Photon randomly stops responding.
If I go to Photon while the track is playing, Stsfetraxx will stop. It usually happens 3-4 times a gig.
Any updates on this?
@djgreg13 @Cclleemm , can we get an update on when 2.6 will be released publicly, please? I have lots of shows coming up and the background crashing happens nearly every show.
Thanks!
We had issues with the development, that why it took time. On of the last beta was release yesterday, the new version will be available soon.
I appreciate how much goes into a release.
But can you define “will be released soon”.
For gigging musicians, having an app that you’ve spend so many hour programming, but constant crashes is beyond frustrating. It’s infuriating.
Mine doesn’t just crash in the background, it crashes in the foreground during editing quite a bit. I don’t think I’ve programmed a single show without it crashing multiple times.
Hope your day is going well! The current BETA version on my iPad is going to expire in 2 weeks and I still need it to run for upcoming shows. Can we get a refresh on the BETA so I don’t lose my custom fixtures by going back to the last official release version?