tundr
September 22, 2022, 3:37pm
1
Every now and then, a fixture in our universe flashes randomly. We have no idea why.
The flashes are visible in the DMX monitor. Channel values are dipping to 0, then restoring immediately. (See attached screenshot)
If we close the Photon 2 app, the problem disappears. What could be the cause of this?
Hi can you give me the project file and a step j’y step please ?
tundr
September 23, 2022, 10:02am
3
Hello,
Project file attached.
Photon (1 show).phos (501.3 KB)
tundr
September 24, 2022, 2:56pm
4
Here’s a video where you can clearly see channel 73 flashing to 0 for a millisecond
What device receptor do you use ?
tundr
September 27, 2022, 9:09am
6
The iPad is connected via Wifi to a Stairville Replay Show
tundr
September 27, 2022, 9:14am
7
We don’t have any issues when we close the Photon App though
What do you set on dmx merge settings of the stair ville
Do you see the flickering with an external artnet monitor like DMX monitor
tundr
October 2, 2022, 10:14am
9
We don’t use the DMX merge mode. We use Bridge mode Wifi>DMX out.
Yes, we also see channel dips using the external monitor when the Photon App is open
If you close Photon
Your dmx output keep last state or return to 0 ?
tundr
October 2, 2022, 12:30pm
11
It keeps last state when closed
i have reproduced, I think we have a bug with reset of live mode, the state of Warm White custom should be 0
What happen if you surcharge this ?
tundr
October 4, 2022, 8:09am
13
I’ll have to check. What does the surcharge actually do?
In normal case, all states must go to 0 in live mode. There is a bug with this Control Warm White
The custom control Warm White stays to 1 in IHM but is 0 in back office, so they entering in conflict, surcharging it in dashboard or via Group, force the back office value