Turning on Strobe sets Dimmer to 0

Troubleshooting
1

Hi Photon Community!

First of all, thanks for the awesome software! I have managed to add our fixtures and set up groups, now they work fine, except one thing:

I have a fixture (Eurolite SLS-7 HCL) with the following chanels:

1, Dimmer
2, Strobe (10-255, increasing spead)
3-5 RGB
6 White
7 AMber
8 UV
9 preset colors
10 programs

My issue is, that if I am setting strobe (ch2) to any value, photon sets the dimmer (ch1) to 0 and the lights go out.
If I am setting white (ch6) to anything and then set strobe (ch2) to any value, it works as expected, it flashes.

Se the fixture chanels as screenshot attached (ch 2 is the last on the list due to later editing.

Am I doing something wrong or it’s a software issue?

Thanks for your feedback in advance,

Balint

IMG_0107
IMG_01072160×1620 294 KB
IMG_0106
IMG_01062160×1620 296 KB

2

Hi!
thank you for the encouragement, we are very happy to hear that you enjoy Photon!
You are doing everything right, there is a bug since the last version of Photon, we will have to fix it quickly. Next, we will wait the app validation on the App Store by Apple is sometimes a bit long.
thank you very much for alerting us. we will keep you in touch once the new version is available.

3

Thank you for the fast reply! I’ve just bought the pro version to play with it untill I wait for the update with the bug-fix. Keep up the good work! Regards, Balint

4

The bug is fixed. you can download the upgrade. Thank you very much for your help !
Happy to know that you like the app, don’t hesitate to review the app on the store :slight_smile:

1 Like
5

thanks, it’s working great now.

2 Likes
6